SATIB24 Crisis Call is a 24 hour emergency call service that manages guest related accidents and incidents.
Typical examples of emergency incidents are:
  • the sudden onset of potentially serious illness
  • an accident resulting in serious injury
  • an assault, rape, kidnap or other crime that threatens life or well being
  • exposure to blood, poisons or other hazardous materials
  • a fire or other natural disaster
The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.
Note that this is a value-added service for which guests are
not charged
This seal of approval certifies
that the bearer holds *certificate/s of insurance issued by Safari & Tourism Insurance Brokers (SATIB) and certain Lloyd's of London Underwriters , which comply with the European Community Directive (90/314/EEC) and carry the following cover levels:

Public Liability - ZAR5 million / incident / occurance AND Professional Indemnity - ZAR1 million / incident / occurance

Endorsed by the Southern Africa Tourism Services Association (SATSA).

*Subject to Terms & Conditions as set out in the relevant policy documents.
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Zimbabwe
Ilala Lodge Hotel Vic Falls
SPECIAL
The perfect base for exploring all the Victoria Falls has to offer, Victoria Falls Accommodation at Ilala Lodge provides distinguished yet affordable accommodation in a gracious and secluded ambiance. The hotel is ideally situated and is closest to the Victoria Falls as well as the town centre. Wild animals often graze on the hotel lawns with the spray of the falls in the background
Duration: 3 nights
  
South Africa
Imbali Safari Lodge Kruger National Park
SPECIAL
Imbali Safari Lodge is perfectly situated in one of nine pre-allocated private concessions within the Kruger National Park and has been carefully designed to have minimal impact on the natural environment. Twenty-four guests can look forward to five star luxury suites, each with their own private Jacuzzi and magnificent wooden decks.
Duration: 2-3 nights
  
South Africa
Mabula Game Lodge & Kwafubesi Tented Camp
SPECIAL
Mabula Game Lodge is located two and a half hours from Johannesburg. Here you can watch the big five in 12,000 hectares of malaria-free reserve in the beautiful Limpopo Province, whilst enjoying Mabula’s unique array of wildlife and adventure activities. Kwafubesi Tented Safari Camp is in the Mabula Private Game Reserve. Five intimate tents offer an unforgettable bush experience. Each luxurious tent has private viewing decks, stone baths and is linked from the central dining and lounge via sand walkways. Your safari experience is one of intimacy where personalised service is the order of the day. With only 10 people in camp at any time, your chances of experiencing game sightings close by are heightened, especially with the camp being positioned within Rhino territory.
Duration: 3 nights
  
South Africa
Hamiltons Luxury Tented Camp
SPECIAL
Named after Colonel Stephenson Hamilton, who was instrumental in establishing the world famous Kruger National Park, Hamilton's Tented Camp reflects a safari adventure of the early twentieth century, where grace and style were the epitome luxurious living.
Duration: 2-3 nights
  
Zimbabwe
The Victoria Falls Hotel -Vic Falls
SPECIAL
The Victoria Falls Hotel, popularly known as “the grand old lady of the Falls”, is situated in the Victoria Falls National Park, a world heritage site, and is a member of the exclusive Leading Hotels of the World group. It is one of only two 1S0-accredited hotels in Zimbabwe. The Edwardian-style five-star hotel, built in 1904, was recently redecorated and refurbished and now combines the charm of the old with the convenience of the new. Set in lush tropical gardens with lily ponds, palm trees and semi-tropical shrubs, it provides the tranquillity and seclusion that many guests seek. The famous Victoria Falls are just a ten-minute walk away using the hotel’s private pathway, and “the smoke that thunders” or “Mosi-O-Tunya” in the local dialect, is clearly audible and visible from this luxurious landmark.
Duration: 2 nights
  
South Africa
Clifftop Exclusive Safari Hideaway
SPECIAL
Created as a tribute to the unique splendour of the African Wilderness, Clifftop Exclusive Safari Hideaway towers over the landscape combining modern African living, simplicity and an abundance of flavour with unique wildlife experiences. Situated 2 ½ hours from Johannesburg in the Malaria free Welgevonden Private Game Reserve in the Waterberg Mountains, Clifftop Exclusive Safari Hideaway is a special place where service is understood and luxury is elegantly understated
Duration: 3 Nights
  












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